Refund policy

Returns & Refunds

We accept return requests within 14 days of delivery for items that are unopened, unused, and in their original packaging.

For hygiene and safety reasons, opened or used oral-care products cannot be returned unless the item arrived damaged, defective, or incorrect.

If your order arrives damaged, defective, or incorrect, please contact us at yoavlater@gmail.com with your order number and photos of the item.

Once an approved return is received and inspected, the refund will be issued to the original payment method.

Return shipping costs are the customer’s responsibility unless the item was damaged, defective, or incorrect.

Please contact us before returning any product so we can provide the appropriate instructions.